If none of these troubleshooting steps resolves the issue, please contact Customer Support. If you still cant uninstall it, there are likely ways you can disable the cloud service and prevent it from starting. Please check your connection and try again. Internet/Wi-Fi connection: It's possible that a dropped connection interrupted the upload or share process. Videos are uploaded to your Cloud Library when they are being shared. Available storage space: If you have used most or all of your available storage space, then the upload will fail if the file size exceeds the space available. Are you signed in? You must be signed in to the RealPlayer app to upload to your Cloud Library and share videos. 'The real star of the show, though, is the People tool, which, for those with hard drives full of. If you experience any difficulty uploading or sharing videos, please check the following: Access your RealPlayer library from anywhere, sync and watch videos offline, cast to the big screen, back up your videos to the RealPlayer Cloud and more Scan the QR code with camera phone to install the app. You can also share videos to Facebook (if your Facebook login is different from your RealPlayer Cloud login, you will be asked to login to Facebook prior to sharing). If you are sharing the video, enter the email address(es) you want to send it to, include a message if you like, and tap Share again. If the video is one you have just taken with your device, the Upload and Share options will appear as soon as you click OK after recording the video. Tap the video and pull it down slightly, then tap either Upload to Cloud or Share in the blue bar that appears at the bottom of the screen. How do I add videos to my Cloud or share them from my Windows 8 device?
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